2020 has given us an unexpected start. The pneumonia caused by the new coronavirus infection affects everyone. Country Garden Group decided to donate 100 million yuan to set up the first phase of the fund to fight the new coronavirus infection, and the funds were all in place on January 26, through the Guoqiang foundation for public welfare to implement assistance.

2020 has given us an unexpected start. The pneumonia caused by the new coronavirus infection affects everyone. Country Garden Group decided to donate 100 million yuan to set up the first phase of the fund to fight the new coronavirus infection, and the funds were all in place on January 26, through the Guoqiang foundation for public welfare to implement assistance.

△The rescue goods from country garden group arrived Hubei ASAP

At 23:30 p.m. on February 1, 2020, three trucks loaded with 60 tons of disinfectant tablets set out from Jiangxi with the faith and love of each country garden person and arrived in Hubei the next day. On February 2, 17500 disposable medical masks were delivered to the project headquarters of China Construction Third Engineering Bureau of Huoshenshan base; another 500000 pairs of disposable gloves and other anti epidemic materials will also arrive in Hubei.

△The rescue goods from country garden group arrived Hubei ASAP

The emergency donation materials of country garden group are received by Wuchang prevention and control headquarters, Xiaogan anti epidemic headquarters and Suizhou Municipal Committee of the Communist Youth League, which will help many hospitals and communities in the city win the virus resistance war as soon as possible. The epidemic is not over yet, and all colleagues in country garden are still working hard.

△24 hour body temperature monitoring for incoming and outgoing personnel at Forest City Customs Checkpoint

Forest City hotels, property management, commercial department, golf club, etc. have further upgraded the relevant control measures to ensure better prevention of the disease.

△Regular disinfection of equipment by the cleaner

The hotels are continuously taking a series of precautionary measures to ensure good health condition of hotel guests and employees. These include provision of disinfectant at the front desk for staff and guests to disinfect countertops and clean their hands; increasing the disinfection frequency at the hotel’s public areas, especially the lobby, toilets, lifts and other areas with high human traffic; conducting special training for employees on disease prevention and control knowledge and inspection of staff living areas.

△Hotel staff checking temperature before duty

The property management team has adopted several preventive and control measures in all public areas in order to protect the lives and safety of residents and minimize the spread of disease.  A “property management emergency plan” was developed to provide a guidance on the roles and responsibilities, the operation and response procedures, as well as the supplies and equipment replenishment plan. Education to the residents and members of public has always been adhered to, and free masks have been provided for the residents. The shuttle buses on the island have been equipped with thermometers to detect body temperatures. Passengers can board the bus only after their temperature is tested as normal and are with their mask on. In addition, the property management team also provides free errand service to provide convenience for the residents.

△Body temperature checking for residents After taking the shuttle bus

△Regular disinfection of the estate facilities by the cleaner

As for the management of commercial street, all businesses remain as usual. The commercial department has formulated a “commercial emergency plan” and suspended all celebration activities by the tenants to avoid crowds. The tenants are also required to sterilize the shop every day, especially for the F&B shops. Disinfectants need to be added to the tableware cleaning. We have strengthened the risk management of tenants, required them to comply with the relevant regulations and manage the in-and-out of customers effectively.

△Shop staff from commercial street and transportation hub taking preventive measures to comply with the requirement

The golf club has suspended the new bookings for the two courses under its jurisdiction for 15 day, and the driving range was closed for 15 days as well for complete disinfection. In addition, a large amount of disinfectant and hand sanitizer were provided at the club for staff and customers to clean their hands at any time. Public areas such as golf carts and locker rooms have been cleaned and disinfected rigorously.

△Regular disinfection of equipment by the golf club stuff

The residents have expressed their gratitude and support for all the precautionary measures taken by Forest City. We will continue to raise the risk prevention and control awareness of the residents through our efforts, take preventive measures accordingly to minimize the spread of disease, and provide a safe and healthy living environment for every resident. In the meantime, Forest City will update relevant information in a timely manner in accordance with relevant requirements from the government. “Prevention is better than cure!” We will release epidemic prevention guideline and Standard Operation Procedure (SOP) to ensure Forest City preparedness in dealing with the novel coronavirus (2019-nCoV).

At the same time, in order to prevent the cross transmission of pneumonia caused by new coronavirus infection and ensure the health of all owners,  property of forest city has set up a special task force of “running errands service”, which provides free running errands purchasing service for owners in special period.

△The housekeeper of each owner directly delivers the materials to the door

At present, the owners have to reduce the frequency of going out, but in order to ensure the life and living experience of each owner, a group of property owners “retrograde” always stick to the front-line posts and try their best to meet the daily needs of the owners. Every day, the purchase demand of the owner shall be counted in advance and listed. The special service team of “running errands service” shall go to the supermarket for unified purchase, and then the housekeeper shall directly deliver it to the owner’s door. The property “running errands service” can be described as the “timely rain” in an extraordinary period, which ensures the orderly daily life of every Islander and wins the praise of many owners.

We also working closely with authority bodies for an effective outbreak management to ensure a healthy, hazard-free environment.

Let’s pray this epidemic gone soon.

May all is well.